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Frequently Asked Questions (FAQ)

  • Order
    Do I have a minimum order value?
    Yes, The Minimum Order Value is Pula 200.
    How do I know that my order is confirmed?
    You will receive an email and an SMS stating that your order is confirmed.
    Do I get any alert for despatch?
    Yes, you will get an email and an SMS before despatch.
    Shipping & Delivery
    What are the delivery slot sand cut off time for the slot?
    We normally Deliver 3 to 4 times a day. If you order before 4 PM you will get the delivery the same Day.
    Do you deliver across the country?
    Currently we deliver specified locations as mentioned in the site, all additions will be updated.
    Payment
    Do I have an Online Payment option?
    Not Yet. We will be introducing this at a later date. (We accept Debit/Credit cards and Cash).
    Return / Refund Policy
    If there is a missing product found after delivery, how are refunds processed?
    Please Check & Confirm at the time of Receiving.
    General
    Do you provide financial services and utilities (Power,Dstv etc)?
    Not yet, currently Groceries available.

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